A UX Research, Strategy, and Design studio specializing in complex products

As your trusted UX compass based in Sacramento CA, ThisWaay helps ambitious startups and rapidly scaling businesses navigate the complexities of user experience.

We translate customer needs into clear pathways, crafting elegant experiences that drive growth and build products users adore.

Unravel the UX maze, unlock growth with ThisWaay.

Get in Touch
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Companies we’ve supported

We build products that enable people to excel at their jobs. These featured companies operate in spaces such as fin-tech, med-tech, IT, and transportation.

Why work with us

We like the challenging stuff

Experience with mission critical industries
Complex workflows are our wheelhouse
We love data & know how to successfully leverage AI
Who we serve

Technologists with their eye on the bottom line

We engage with the end result in mind. Our guided projects, shown below, are designed so that our partners can derive the most value in the shortest amount of time.

Rapidly Scaling Companies

For teams aiming to attract investors or scale intentionally post-investment, our engagements are specifically tailored to provide feasible and actionable solutions that align with your budget.

Starts-ups

Premarket-fit companies looking to bring their vision to life and establish a solid UX foundation from the start.

Investors

Need to assess the UX maturity of a potential investment or portfolio company? Our expertise can help you gauge the level of effort required to strengthen their product design foundations.

OUR SERVICES

Product strategy, design, and AI guidance for complex SaaS platforms

We partner with growth-stage and enterprise teams to bring clarity to complex systems. Our work spans product strategy, UX design, and emerging AI integration — helping teams focus on the right problems, design confident user experiences, and introduce intelligent capabilities with purpose and trust.

Product Strategy & UX Research

Where to focus and how to prioritize

We help teams make informed product decisions by uncovering user needs, business constraints, and opportunity areas. Through research, analysis, and strategic synthesis, we clarify what to build next — and why it matters.

UX / UI Design

Redesign, iterate, or start from scratch

From workflows and information architecture to high-fidelity UI, we design intuitive experiences for complex products. Whether modernizing an existing platform or shaping something new, we focus on clarity, scalability, and real-world usability.

AI Guidance & Integration

Helping teams and users understand the value of AI

We help teams explore where AI meaningfully fits into their product — and how it should show up for users. Our approach emphasizes explainability, trust, and practical value, ensuring AI supports decisions and workflows without adding confusion.

Our Work

Projects we are proud of

More samples and case studies can be found in the work page and ever more are available upon request

Bitwarden: Enterprise FTUX

Heuristic Eval & Exploration

Next Glass: Data & Insights

Usability Testing & Market Research

Ecolane: Tablet Driver App

UX Audit & Redesign

About us

Meet Kate,
our lead designer and founder

Dedicated to developing scalable, high-quality solutions, Kate leverages over 15 years of experience as a product designer and strategist, specializing in transforming complex workflows into clear and actionable strategies.

Her journey began at Blackline, a fintech leader, where she was instrumental from the initial investment through-out its subsequent IPO as the first in-house designer. Kate’s experience spans lead roles at Netflix, User Zoom, and Discovery Education before she founded This Waay in 2021, focusing on consulting and partnering with PSG, a Boston-based private equity firm, serving its growth stage companies.

At This Waay, we pride ourselves on our growing network of partners that enhance our project support, while maintaining an agile and lean team led by Kate. We commit to projects that align with our expertise, ensuring full dedication. For services beyond our scope, we likely can refer a trusted partner, therefore, it’s always worthwhile to engage in a needs-finding conversation.

Testimonials

Testimonials

“Our collaboration with Kate proved to be extremely valuable. Her guidance equipped our team with the tools and knowledge necessary for evolving into a more mature design organization with a stronger voice within our company. Furthermore, the heuristic evaluation she conducted was both thorough and insightful. It not only amplified known issues but also highlighted areas for improvement that we had not previously considered. We are eager to implement these new tools and insights!”

Chrissy Bridge
UX Manager | MindBridge

“Thank you so much for the awesome support. You had a significant impact on the Dosespot product and strategy”

Julian Herbert
CPO Dosespot

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Our Process

Relationship based divergence and convergence

User
centered

We are committed to placing the user at the heart of our projects, offering numerous options throughout the discovery phase to identify user needs comprehensively. This approach guarantees that each solution we develop is fundamentally anchored in a profound understanding of and commitment to meeting user needs.

A partner to
development

We are advocates for fostering robust partnerships with development teams, engaging in close collaboration to evaluate the feasibility of our proposed solutions. This ensures that our innovations are not only cutting-edge but also technically feasible, ultimately leading to reduced build times.

Deliver solutions that
achieve business goals

Our focus is on delivering solutions that strike a perfect balance between meeting user requirements and achieving top-line business objectives. This harmonious blend of user-centric design and strategic business alignment is the cornerstone of our work, driving both user satisfaction and business success.

Contact Us

Looking forward to learning more about your needs